All books around Customer Success
Are you looking for a career change to transition into Customer Success and become a Customer Success Manager? Good news, you don’t need any prior Customer Success experience! However, you’ll …
by Wayne McCulloch Wayne McCulloch’s “The Seven Pillars of Customer Success” is a must-read for all CS professionals or people who want to get into Customer Success. He gives a …
This book is built around what is called The Seven Ingredients of Hypergrowth: Nail a niche, which is about defining your focus and ensuring you are ready to grow. Create …
The Art of Practicing what you Preach. Excellent book describing why your objective should be to prove your knowledge, deliver on your promise, and build an emotional connection with your …
Here you can find all the books I’d highly recommend.
They will help you learn and grow within Customer Success