Gainsight, the platform for Durable Growth™, and Productboard, the leader in product management software just announced a bi-directional integration between Gainsight CS and Productboard that helps Product and Customer Success …
The latest 2022 survey results continue the tradition of high NPS ratings from customers. Service Objects, the leading provider of real-time customer data validation solutions, is pleased to announce it …
SaaS (Software-as-a-Service) is a software licensing and delivery model that works on a subscription basis. Most of us are familiar with everyday examples such as Netflix or Spotify, but SaaS …
Growers on every tech level are using Software-as-a-Service Read more…
The MASYC Group, Inc. achieves Service Expertise in JD Edwards Applications to Oracle Cloud in North America The MASYC Group, Inc., a member of Oracle PartnerNetwork (OPN), today announced that it …
The MASYC Group, Inc. Recognized for Delivering Customer Success with Oracle Cloud Read more…
by James Anderson “IT integration platform MuleSoft, which Salesforce bought in 2018, is seeing cuts to its customer success team.“ Marc Benioff said leadership would directly contact employees about their termination. …
Salesforce Managers Left in the Dark on Job Cuts — Report Read more…
Uses MoEngage’s insights-led customer engagement platform to segment customers TAMANNA, a digital marketplace, and an E-commerce platform has partnered with MoEngage, an insights-led customer engagement platform to enhance engagement with …
TAMANNA, a leading e-commerce brand partners with MoEngage Read more…
After rapid growth, ClearGov improved its onboarding process with ChurnZero, reduced onboarding time by 26%, and achieved a 100% satisfaction rating. When prospects ask about our onboarding process, we can …
In 2023, customer success is expected to drive business growth and overall customer satisfaction. With increased competition in every industry, companies must develop strategies to improve customer success and maintain …
Improve Customer Success With A Playbook Automation System Read more…
Budgets are down, social media is unreliable, the economy is rough. That could make first-party data, loyalty programs and streaming video better marketing investments. by Don Fluckinger No digital marketing …
Digital Marketing Tips For Growth Amid Economic Uncertainty Read more…
Janelle Sutter, an experienced nurse and post-acute patient care services professional, joins the hospice and home health after-hours triage company to focus on patient experience and customer service. IntellaTriage, the …
IntellaTriage Hires Janelle Sutter as Director of Quality Assurance and Customer Success Read more…