New Era : Customer Success from Anywhere

TopCSjobs.com

Customer Success from anywhere

Reimagining business for the digital era is the #1 top priority for today’s sustainable businesses.

With the pandemic, this change has accelerated and we have now entered a new era of AI-powered virtual assistants to go even further in the way businesses interact with their consumers, especially with the digital natives.

The figures speak by themselves : 

Gartner predicts that, by 2025, 50% of knowledge workers will use a virtual assistant on a daily basis !

This is great news for Customer Success organizations where a lot of the daily tasks, analytics or planning activities can be processed using virtual assistants, removing the burden of repetitive inquiries whether it be for reporting or customer interaction purposes.

TopCSjobs.com

Leave a Reply

Your email address will not be published.

*