EcoVadis Appoints Richard Eyram as Chief Customer Officer and Madhur Aggarwal as Chief Solutions Officer

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As EcoVadis’ growth strategy accelerates, we’re pleased to announce two key additions to our leadership team who will help put our recent funding to work guiding even more companies towards a sustainable world.

EcoVadis has appointed Madhur Aggarwal as its first Chief Solutions Officer.

Madhur brings two decades of experience scaling up solutions at global companies such as SAP, Pearson and Pluralsight. At SAP, he was the Co-founder and GM of SAPStore.com where he scaled the business to 120 countries across SAP and partner offerings. In his new role, Madhur will oversee advances on the EcoVadis core ratings platform as well as driving strategy for new solutions such as the Carbon Action Module, EcoVadis IQ and EcoVadis Academy. He will lead the unified Solutions team across all functions including product management, market and user research, experience design, product content, analytics and the development of new business models such as Private Equity, Tier N and Product-led-growth. His international experience will enable EcoVadis to further bridge cultures across its global footprint, especially in North America where enterprise growth is ramping up quickly.

“Organizations want to incorporate sustainable business practices in their value chain – and suppliers want to reduce their footprint. EcoVadis has been driving innovation that makes sustainability goals tangible and achievable for 95,000+ companies in its network,” expressed Madhur about his new role. “I am excited to join EcoVadis as it grows past €100M ARR to drive impact at scale and the shift towards a broader multi-product portfolio.”

And in the newly created role of Chief Customer Officer, Richard Eyram joins EcoVadis after more than a decade as Country Manager of Salesforce Canada, growing the organization from a startup to a $500M business with 1400 people. He most recently served as Global Chief Revenue Officer at Fleet Complete. In the role of CCO, Richard will be responsible for the fast-growing sales, customer success, and rated company engagement groups, driving an optimized customer lifecycle in concert with the solutions and marketing teams. His extensive experience driving dynamic business growth – partnered with his passion for purpose – is a natural fit for the EcoVadis trajectory.

As Richard said, “We have a once-in-a-lifetime opportunity to transform businesses across the globe into a force for good. I’m thrilled to join and lead the passionate EcoVadis frontline teams to not only grow our topline business, but also to engage and inspire an entire generation of business leaders to make sustainability a priority, take action to improve, and drive a positive impact on our planet and society desperately need.”

Both Madhur and Richard will report to Co-CEO, Pierre-Francois Thaler and both are joining the EcoVadis executive committee.

“As our growth accelerates, the addition of Madhur’s rich product experience will be essential in prioritizing, adapting, and innovating our solutions, and Richard’s extensive frontline leadership depth will be vital to accelerating our go-to-market activities, to meet the myriad opportunities that are emerging to drive even deeper impact across an ever broader range of use cases and markets,” said Pierre-Francois Thaler, Co-CEO of EcoVadis.

We welcome Madhur and Richard to the EcoVadis family and look forward to working alongside them in their exciting new journeys!

SOURCE ECOVADIS

The Customer Success Café Newsletter
A quick CS best practice you can read in under 5 mins 
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