A cultural crisis in America’s workplace diversity
The workplace experience for most employees is not the workplace experience for all employees, as reveals a recent study from Glassdoor measuring gaps in Diversity & Inclusion satisfaction by employee race and ethnicity.
reveals that :
1) the three jobs with the widest gaps in D&I perceptions are :
**customer success**, program manager and registered nursing.
2) workers from different racial and ethnic groups **disagree**
about the current state of workplace D&I at their companies.
3) the broad measures of employee satisfaction tend to be dominated by opinions of white employees because of this over-representation.
Therefore, employers must :
1) look beyond average employee opinion on workplace diversity.
2) and focus on the experiences of underrepresented employees to avoid blind spots.
=> Directly soliciting feedback from these groups is a necessary first step to creating a diverse, equitable and inclusive workplace.