Digital transformation: Spotting the Winners and Losers in 2020
The severe social and economic shock of 2020/21 will leave surviving businesses better prepared
to cope with similar crises in the future.
According to the 2020 Harvey Nash/KPMG CIO Survey, there a re 4 key observations :
- An investment surge and budget headaches
- Each industry sector is following its own path
- A new deal for employees to continue working from home
- More proof that business needs diversity
Hakan Ozturk
Founder, theCScafe.com, #1 Weekly Customer Success Newsletter
Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to boost your career in CS and your company’s potential for massive growth.
Leave a Reply