Top CS Blogs

Customer Success Blogs

Here is a selection of great CS Blogs & Companies I'd recommend :

Gainsight

customer success company that offers businesses everything they need to retain customers and drive company growth post-sale. Take your customer success team to the next level by taking advantage of Gainsight’s industry-standard best practices and thought leadership. 

https://www.gainsight.com/customer-success-management/

Frequency 2 posts / week Since Aug 2019

ChurnZero

customer success software helping business understand their customer’s product usage, assesses their health, and gives business the means to manage and automate the customer experience. 

https://churnzero.net/blog/

Frequency 2 posts / week Since Aug 2015

ClientSuccess

A customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. 

https://www.clientsuccess.com/blog/

 Frequency 1 post / week Since Aug 2014

Totango

customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. 

https://blog.totango.com/

Frequency 3 posts / week Since Dec 2010

CSM Practice

CSM Practice

customer success consulting firm that helps technology and services organizations reduce churn, improve expansion selling and optimize new customer deals by designing and implementing best in class customer success strategies that are tailored to your unique business model and needs.

https://www.csmpractice.com/blog

Gain Grow Retain

A popular and growing community of CS professionals from all levels. 

https://www.gaingrowretain.com/

ValueCS with Emily

A Customer Success leader passionate about driving business and customer value.

She is sharing her customer success learnings + CS podcasts, articles and conferences.

https://valuecswithemily.com/

The Customer Success Whisperer

A blog site by Jared Orr about Customer Success Managers for CSMs

This site is also meant to help entrepreneurs who want to adopt a more customer-centric mindset for their start-ups. 

https://cswhisperer.org/

Women in CS Podcast

Women in Customer Success Podcast

The first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. 

https://womenincspodcast.com

 
 

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