4 stories all CIOs should be able to tell
By Maryfran Johnson Master storyteller Doug Keeley was a featured speaker at a large national sales meeting some years ago when he noticed how miserable everyone was feeling. “Morale was …
By Maryfran Johnson Master storyteller Doug Keeley was a featured speaker at a large national sales meeting some years ago when he noticed how miserable everyone was feeling. “Morale was …
By Andres Lucero There are many reasons why customer service is important. In today’s competitive marketplace, companies need to provide excellent customer service just to stay in business. Good customer …
Totango Debuts New Brand Identity with Cut the BS out of CS Awareness Campaign REDWOOD CITY, Calif., June 30, 2022 — Totango, the industry’s only Composable Customer Success (CS) platform that helps …
Totango Marks a New Era Focused on Composable Customer Success Read more…
by Joy Dumasia Pendo, the all-in-one product experience platform, announced it had strengthened its presence in EMEA to meet rising local demand and empower European businesses to put the product …
Pendo strengthens its presence in Europe to drive the product-led movement Read more…
There’s no doubt that personalization – targeting the right person, on the right device, at the right time – is crucial to delivering excellent digital customer experiences (CX). According to …
Want to deliver great customer experiences? Here’s how MarTech can help Read more…
by Elaine Burke Hundreds of jobs will be created in Dublin, Galway, Letterkenny and Limerick. IDA Ireland-backed companies have collectively announced more than 200 jobs to be created over the …
Laura Theodore joins simPRO as its first Chief Customer Officer (Photo: Business Wire) June 29, 2022 08:00 AM Eastern Daylight Time DENVER–(BUSINESS WIRE)–simPRO, a leader in software-as-a-service (SaaS) solutions for …
Laura Theodore Joins simPRO As Chief Customer Officer Read more…
Fabál will oversee the evolution of the customer journey, ensuring a best-in-class order management experience for on- and off-premise buyers CHICAGO, June 28, 2022 — Provi, the largest e-commerce marketplace for the …
Provi Hires Sebastian Fabál as Vice President of Customer Success and Support Read more…
NEWS PROVIDED BY RedShelf June 28, 2022, 12:15 GMT New Executive Brings Decades of Experience to One of the Nation’s Fastest-Growing EdTech Companies CHICAGO, ILLINOIS, UNITED STATES, June 28, 2022 …
RedShelf Adds Matthew Hillman as Company’s First Chief Customer Officer Read more…
by Brittany Golob Covid-19 and the pace of digital transformation have resulted in an exciting transition in digital customer experience strategy No matter the industry, size or type of business, …
How companies are building stronger digital customer connections Read more…