Totango Announced The 2022 Global Executive Forum To Discuss The Future Of Customer Success Totango, the leading Customer Success Platform that unleashes the power of agile customer journey creation to …
Totango Global Executive Forum – Mar 14-16 Carmel Valley, California Read more…
Industry advisor Geoffrey Moore’s strategies for building and transforming companies in an age of disruption were birthed as technology was beginning its reign, with “Crossing the Chasm” first published back …
Reorienting the Value Chain for the Age of the Customer Read more…
SmartKarrot, the intelligence-driven customer success platform, just announced 2022’s leading women leaders and influencers in customer success in celebration of International Women’s Day. Allison Pickens An exceptional thought leader and …
SmartKarrot’s Top 50 Women Leaders in Customer Success 2022 List Read more…
Are you looking for a career change to transition into Customer Success and become a Customer Success Manager? Good news, you don’t need any prior Customer Success experience! However, you’ll …
In Customer Success, one of the most challenging areas is to identify and connect with the right audience, stakeholders, sponsor, or the champion at the customer organization. Sometimes, there is …
“Customer Success as a service” is another way to think about engaging with clients more meaningfully and in turn, growing business for MSPs (Managed Service Providers). Today, customer experience or …
Five years after the launch of their award-winning customer success software, Custify has taken their unique insight into business, and how they grow companies through customer success and distilled it …
Marketing and business journals today are full of the word “experience.” From employees to partners to customers, the call for seamless and positive interactions with stakeholders has prompted Accenture to …
The Rising Necessity of Today’s Chief Customer Officer Read more…
FeaturedCustomers just published the Winter 2022 Enterprise Video Platforms Customer Success Report to give prospects better insight on which Enterprise Video Platforms would work best for their business according to real customer …
For your customers to keep coming back and referring their friends to you, you should ensure they have the best experiences possible with your products or services. It’s difficult to …
Why Does Your Business Need A Customer Success Team? Read more…