The latest 2022 survey results continue the tradition of high NPS ratings from customers. Service Objects, the leading provider of real-time customer data validation solutions, is pleased to announce it …
Riedel Communications just announced that Marcus Wheelwright has joined the company as vice president of customer success for the Americas. In his new role, he will manage initial demos, training, delivery, …
Riedel Taps Marcus Wheelwright for VP Of Customer Success, The Americas Read more…
Dunnhumby’s Former President of North America joins Cooler Screens to lead customer success, bringing impressive leadership to the company Cooler Screens, the world’s largest in-store digital retail platform, today announced …
Cooler Screens Names Grant Steadman Chief Customer Officer Read more…
When it comes to customer success, one size doesn’t fit all. And let’s be real, who wants to wear the same boring old uniform anyway? Just like how we all …
SaaS (Software-as-a-Service) is a software licensing and delivery model that works on a subscription basis. Most of us are familiar with everyday examples such as Netflix or Spotify, but SaaS …
Growers on every tech level are using Software-as-a-Service Read more…
Creating an inclusive culture within a customer success team is essential for both the team members and the company. An inclusive culture promotes open communication, encourages diverse perspectives, and fosters …
New role signals renewed commitment to transforming and unifying the Entrust customer experience Entrust, a global leader in trusted payments, identities, and digital infrastructure, announced that it has named Harini Gokul …
Entrust names Harini Gokul as Chief Customer Officer Read more…
Forter, the Trust Platform for digital commerce, today announced the appointment of Ozge Tuncel Ozcan, a proven customer success leader, as chief customer officer (CCO). In this newly-created role, Ozcan …
Forter Appoints Ozge Tuncel Ozcan as Chief Customer Officer Read more…
The MASYC Group, Inc. achieves Service Expertise in JD Edwards Applications to Oracle Cloud in North America The MASYC Group, Inc., a member of Oracle PartnerNetwork (OPN), today announced that it …
The MASYC Group, Inc. Recognized for Delivering Customer Success with Oracle Cloud Read more…
Are you ready to revolutionize your email marketing strategy and take your customer success game to the next level? Look no further! The customer success approach to email marketing is …
Boost Customer Success with These 5 Email Marketing Strategies Read more…