book Archives - Customer Success Insights: Driving Success Worldwide

Unlock the Power of ChatGPT for Customer Success: The Ultimate Guidebook for Unleashing Success in the Digital Era

Posted on 06/16/2023 Posted in CS Books, News

Hakan Ozturk’s Groundbreaking Book “Supercharge Customer Success with ChatGPT” Now Available, Revolutionizing the Customer Success Landscape Paris, France | Jun 16th, 2023 – PR News – The renowned customer success …

Unlock the Power of ChatGPT for Customer Success: The Ultimate Guidebook for Unleashing Success in the Digital Era Read more…

3 Must-Read Customer Success Books

Posted on 03/25/2021 Posted in CS Books

Here you can find all the books I’d highly recommend.
They will help you learn and grow within Customer Success

The Customer Success Café Podcast

All things Customer Success
by Hakan Ozturk – Paris, France

Hello and welcome to the 5th edition of your Customer Success Cafe Podcast where we discuss all things Customer Success and so much more!

Hold on tight as we embark on an electrifying conversation with Manasij Ganguli, the CEO of ZapScale.

Get ready to be amazed as we explore his extraordinary journey from starting as an engineer to building startups and more.

But hey, this episode is not just an ordinary podcast.

It's an adventure that will challenge your thoughts and unlock the untapped potential of Customer Success.

Prepare yourself for an inspiring look into the mind of an innovator.

Get ready to learn about ZapScale—a revolutionary platform designed for mid-market and small businesses.

Manasij and his co-founders, Bratish Goswami and Mausmi Ambastha, have used the power of data to propel businesses to new heights in our ever-changing digital world.

But that's just the beginning.

In this exciting episode, we address the challenges faced by customer success teams, with ZapScale leading the way.

Get ready to be captivated by their data-driven approach and practical insights that redefine how we measure customer health.

And here's the best part—Artificial Intelligence.

Manasij will reveal the incredible power of AI, and its ability to predict churn, find upselling opportunities, and revolutionize your customer success efforts.

Prepare to be inspired by real-life examples that will transform your understanding of data analysis and scalability.

Join us on this thrilling journey as we uncover the secrets to maintaining a personal connection with a growing customer base.

Discover the art of combining intuition and data analysis for making the best decisions.

So, don't miss out on this amazing opportunity!

Get ready to gain wisdom, unlock success secrets, and elevate your game to new heights.

I'm your host, Hakan, Founder of the weekly Customer Success Café Newsletter and TopCSJobs.com—your go-to destination for landing your dream job in customer success.

And now, ladies and gentlemen, it's time to tune in, buckle up, and prepare for the adventure of a lifetime!

Welcome to The CS Café Podcast No. 5 with Mansij Ganguli, the visionary CEO and co-founder of ZapScale!

Here's the book Manasij mentioned in our interview:
👉”The Signal and the Noise”: Why So Many Predictions Fail–but Some Don't

by Nate Silver

⭐⭐⭐⭐⭐

Subscribe to my free weekly newsletter 👉⁠theCScafe.com⁠

Looking for a job in Customer Success? Find your dream job here 👉 ⁠topCSjobs.com

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Send in a voice message: https://podcasters.spotify.com/pod/show/thecscafe/message

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CS Café #5 – Manasij Ganguli, Co-Founder and CEO, ZapScale

06/11/2023

Hakan Ozturk

CS Café #4 – Firaas Rashid, Founder and CEO of Hook

03/05/2023

Hakan Ozturk

CS Café #3 – Nadia Harris – Founder of RemoteWorkAdvocate.com

02/05/2023

Hakan Ozturk

CS Café #2 – Prithwi Dasgupta – CEO of SmartKarrot

02/05/2023

Hakan Ozturk

CS Café #1 – Exclusive Interview With Rav Dhaliwal

02/05/2023

Hakan Ozturk

Welcome to The Customer Success Café Podcast

02/05/2023

Hakan Ozturk

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Unlock the Power of ChatGPT for Customer Success: The Ultimate Guidebook for Unleashing Success in the Digital Era

3 Must-Read Customer Success Books